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This device is well spec'd, but the aftersales 'service' offered by BLU is, in a word, CRUDE...One is unable to discuss anything with their 'helpdesk' unless it's via E-mail (through their web presence - such as it is). Users in the UK, cannot find purveyors of the replacement parts (eg Batteries, original Leads or Screens) and, over the past year or so, the device has progressively become slower to run any of the installed programmes.
The user manual is little more than a glossed over sales blurb...
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