jondaley

User Reviews

• 

  jondaley

  

  Ulefone Armor 2

  Global · 6GB · 64GB

  5 years ago

  Edit review

  SIM Card holder doesn't work, bad warranty support

  The phone arrived DOA - sim card holder is designed badly, and so can get loose very easily. It sort of works if I put a piece of paper to wedge the holder to hold the SIM card more tightly.
  
  Unfortunately, the phone has been broken the whole time I've had it, but the manufacturer won't replace it under warranty, or at least, they say that if I pay $50 to ship the phone back, then "might" refund the shipping cost, or maybe they'll say the phone isn't broken, and then leave me without the money and without a phone.
  
  Very bad customer service.

  Pros

  • might be a good phone

  Cons

  • SIM card holder badly designed
  • no warranty honored
  • bad customer support

  • 0
  • Screen5.3
  • Performance5.0
  • Camera7.0
  • Connectivity7.0
  • Battery7.0

  View answers

  1

  Thanks!

  1

  Thanks!